![]() ![]() Some modems and modem/routers-in-one may not be compatible for use with MagicJack Plus if multiple devices are connected to your network.For inbound caller ID (number) issues try the following troubleshooting steps: the first page in the manual states !Ĭontact your Internet service provider to verify your modem allows more than one device to access the Internet if you receive error 3002 when trying to use MagicJack Plus. and more, dial up? nah you dont have LAND LINE./Įrror codes. The magic jack does not plugin to any modem ethernet portīroadband, high-speed internet, cable internet, DSL - WiFi, Fios fiber. Or are you doing the MAGIC jack, with NO COMPUTER owned Or cable modem, ? uses COAX ! not 2wire twisted like DSL. With Landline, disabled, I did for years. My guess is not DSL no land line but it is possible to buy DSL What ISP, what service,? DSL> must I GUESS that? NO PC stated, HP model number, this is HP forum. We have to reset some devices daily to correct the "lost network connection" issue due to the down time.)Īctiontech what, they many vast models, and routers, and mix. (my ISP has been having upstream problems since early November. Please add a comment with your router make and model for specific information on accessing these settings pages. Then set the MAC address to a specific IP address in the router or set Port Forwarding in the router administrative pages. (This could involve finding the MAC address of the Magic Jack. You may need to force the firewall to allow the Magic Jack to communicate with the wide-area network. If that doesn't help, check your firewall settings (both on the computer and the router). In that case, try unplugging the Magic Jack and then reconnecting it to the USB port. Some Magic Jack units do not reset themselves when your router loses the upstream connection (even momentarily). ![]()
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March 2023
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